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Effect of Emotional Exhaustion and Knowledge Sharing on Depersonalization, Work Accomplishment, and Organizational Performance

Effect of Emotional Exhaustion and Knowledge Sharing on Depersonalization, Work Accomplishment, and Organizational Performance

Satyanarayana Parayitam, Aktharsha Syed Usman, Bradley J. Olson, Timothy Shea
Copyright: © 2022 |Volume: 18 |Issue: 1 |Pages: 20
ISSN: 1548-0666|EISSN: 1548-0658|EISBN13: 9781799893608|DOI: 10.4018/IJKM.291101
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MLA

Parayitam, Satyanarayana, et al. "Effect of Emotional Exhaustion and Knowledge Sharing on Depersonalization, Work Accomplishment, and Organizational Performance." IJKM vol.18, no.1 2022: pp.1-20. http://doi.org/10.4018/IJKM.291101

APA

Parayitam, S., Usman, A. S., Olson, B. J., & Shea, T. (2022). Effect of Emotional Exhaustion and Knowledge Sharing on Depersonalization, Work Accomplishment, and Organizational Performance. International Journal of Knowledge Management (IJKM), 18(1), 1-20. http://doi.org/10.4018/IJKM.291101

Chicago

Parayitam, Satyanarayana, et al. "Effect of Emotional Exhaustion and Knowledge Sharing on Depersonalization, Work Accomplishment, and Organizational Performance," International Journal of Knowledge Management (IJKM) 18, no.1: 1-20. http://doi.org/10.4018/IJKM.291101

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Abstract

The objective of the present study is to empirically investigate the relationship between emotional exhaustion and knowledge sharing of individual and organizational outcomes. Data was collected from 672 respondents from the information technology (IT) sector. The results from path analysis revealed that emotional exhaustion is (i) positively related to depersonalization, and (ii) negatively related to work accomplishment and organizational performance. The results also reveal that knowledge sharing is (i) negatively related to depersonalization, and (ii) positively related to work accomplishment and organizational performance. However, depersonalization is not negatively related to organizational performance. As predicted, work accomplishment is positively related to organizational performance. The diametrically opposite results of emotional exhaustion and knowledge sharing are particularly interesting. The implications for management and practicing mangers are discussed.