Towards an E-Learning Support Strategy for the Retail Sector in South Africa

Jonathan M. Aspeling, Roger B. Mason

Source Title: International Journal of Web-Based Learning and Teaching Technologies (IJWLTT)15(3)

ISSN: 1548-1093|EISSN: 1548-1107|EISBN13: 9781799803980|DOI: 10.4018/IJWLTT.2020070101

MLA

Aspeling, Jonathan M., and Roger B. Mason. "Towards an E-Learning Support Strategy for the Retail Sector in South Africa." IJWLTT vol.15, no.3 2020: pp.1-18. http://doi.org/10.4018/IJWLTT.2020070101

APA

Aspeling, J. M. & Mason, R. B. (2020). Towards an E-Learning Support Strategy for the Retail Sector in South Africa. International Journal of Web-Based Learning and Teaching Technologies (IJWLTT), 15(3), 1-18. http://doi.org/10.4018/IJWLTT.2020070101

Chicago

Aspeling, Jonathan M., and Roger B. Mason. "Towards an E-Learning Support Strategy for the Retail Sector in South Africa," International Journal of Web-Based Learning and Teaching Technologies (IJWLTT) 15, no.3: 1-18. http://doi.org/10.4018/IJWLTT.2020070101

Export Reference

Favorite Full-Issue Download

View Full Text HTML

View Full Text PDF

Abstract

E-learning is of increasing importance in delivering flexible and distributed programmes for workforce skill development such as induction, product knowledge, systems compliance, and customer service. This research consists of a desktop exploratory review of e-learning concepts, policies, surveys, and a set of proposals and recommendations from research into e-learning in the retail sector. The article presents international and local experience, relevant post-school education and training policies and key variables and themes that impact on e-learning. Institutional approaches in supporting e-learning within different countries are also contrasted. The outcomes are general recommendations regarding the focus, alignment and integration of e-learning for the retail sector, with activities proposed to support e-learning.