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Determinants of the Acceptance of Mobile Payment Systems by E-Merchants

Determinants of the Acceptance of Mobile Payment Systems by E-Merchants

Daniel Możdżyński, Wojciech Cellary
Copyright: © 2022 |Volume: 20 |Issue: 1 |Pages: 23
ISSN: 1539-2937|EISSN: 1539-2929|EISBN13: 9781799893387|DOI: 10.4018/JECO.286777
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MLA

Możdżyński, Daniel, and Wojciech Cellary. "Determinants of the Acceptance of Mobile Payment Systems by E-Merchants." JECO vol.20, no.1 2022: pp.1-23. http://doi.org/10.4018/JECO.286777

APA

Możdżyński, D. & Cellary, W. (2022). Determinants of the Acceptance of Mobile Payment Systems by E-Merchants. Journal of Electronic Commerce in Organizations (JECO), 20(1), 1-23. http://doi.org/10.4018/JECO.286777

Chicago

Możdżyński, Daniel, and Wojciech Cellary. "Determinants of the Acceptance of Mobile Payment Systems by E-Merchants," Journal of Electronic Commerce in Organizations (JECO) 20, no.1: 1-23. http://doi.org/10.4018/JECO.286777

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Abstract

To be effectively deployed, a mobile payment (m-payment) system must be provided by e-merchants and accepted by e-consumers. Although the problem of acceptance of m-payment systems by e-consumers has been widely researched, there are few studies about what actually motivates e-merchants to adopt and deploy these systems in their businesses in the first place. The goal of this research was to discover the behavioral intentions of e-merchants to adopt and deploy an m-payment system. The interviews approach was applied to 347 e-merchants randomly selected from among the whole population of 47,457 independent business units selling goods on-line in Poland. The PLS-SEM method was applied to determine the relationship between variables. Unexpectedly, perceived risk was not a significant factor influencing e-merchants' intention to adopt an m-payment system. The e-merchants’ behavioral intention was significantly impacted by the expected usefulness, perceived ease of deployment and use, perceived cost and price, and hedonic motivation.