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The Impact of Technostress Components on the Employees Satisfaction and Perceived Performance: The Case of Qatar

The Impact of Technostress Components on the Employees Satisfaction and Perceived Performance: The Case of Qatar

Muna A. Al-Ansari, Khaled Alshare
Copyright: © 2019 |Volume: 27 |Issue: 3 |Pages: 22
ISSN: 1062-7375|EISSN: 1533-7995|EISBN13: 9781522563723|DOI: 10.4018/JGIM.2019070104
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MLA

Al-Ansari, Muna A., and Khaled Alshare. "The Impact of Technostress Components on the Employees Satisfaction and Perceived Performance: The Case of Qatar." JGIM vol.27, no.3 2019: pp.65-86. http://doi.org/10.4018/JGIM.2019070104

APA

Al-Ansari, M. A. & Alshare, K. (2019). The Impact of Technostress Components on the Employees Satisfaction and Perceived Performance: The Case of Qatar. Journal of Global Information Management (JGIM), 27(3), 65-86. http://doi.org/10.4018/JGIM.2019070104

Chicago

Al-Ansari, Muna A., and Khaled Alshare. "The Impact of Technostress Components on the Employees Satisfaction and Perceived Performance: The Case of Qatar," Journal of Global Information Management (JGIM) 27, no.3: 65-86. http://doi.org/10.4018/JGIM.2019070104

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Abstract

The present study investigates the effects of technostress creators and inhibitors on job satisfaction, organizational commitment and perceived performance. A research model derived from the Transaction-Based Model of Stress and Coping Theory was developed and tested using a web-based survey questionnaire. The variables considered are technostress creators, technostress inhibitors, job satisfaction, organizational commitment, and perceived performance. A Structural Equation Model using a convenience sample from Qatar population was used to test the model. The results show that organizational commitment has a significant positive effect on perceived performance. Job satisfaction has a significant positive effect on organizational commitment. Technostress creators have a significant negative effect on job satisfaction. Technostress inhibitors have a significant positive effect on job satisfaction. Implications for managers and researchers are reported.