Factors Influencing Consumer Intention to Subscribe to the Premium Music Streaming Services in China

Victor Chang, Yifan Yang, Qianwen Ariel Xu, Chang Xiong

Source Title: Journal of Global Information Management (JGIM)29(6)

ISSN: 1062-7375|EISSN: 1533-7995|EISBN13: 9781799872627|DOI: 10.4018/JGIM.20211101.oa17

MLA

Chang, Victor, et al. "Factors Influencing Consumer Intention to Subscribe to the Premium Music Streaming Services in China." JGIM vol.29, no.6 2021: pp.1-25. http://doi.org/10.4018/JGIM.20211101.oa17

APA

Chang, V., Yang, Y., Xu, Q. A., & Xiong, C. (2021). Factors Influencing Consumer Intention to Subscribe to the Premium Music Streaming Services in China. Journal of Global Information Management (JGIM), 29(6), 1-25. http://doi.org/10.4018/JGIM.20211101.oa17

Chicago

Chang, Victor, et al. "Factors Influencing Consumer Intention to Subscribe to the Premium Music Streaming Services in China," Journal of Global Information Management (JGIM) 29, no.6: 1-25. http://doi.org/10.4018/JGIM.20211101.oa17

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Abstract

This study investigates the causes impacting the consumers' intention of the premium music streaming services' subscription in China. An integrated model called the Theory of Streaming Service Acceptance (TSSA) is proposed to explain and predict premium music streaming service subscription behaviors. The TSSA consists of four constructs: attitude, descriptive norm, injunctive norm and perceived behavioral control. The research data was collected in the form of an online survey in China with 120 respondents. Then, interviews were conducted to collect qualitative data from 20 participants. An explanatory sequential mixed method was implemented and the PLS-SEM technique was used to analyze the survey data. The results showed that all constructs in modified research mode, including attitude, injunctive norm and perceived behavioral control except descriptive norm, are indicative predictors for a person’s intention toward premium music streaming services’ subscription. Significant practical inspirations from the perspective of music streaming services providers are also summarized.