Call to Action: The Future ISO 7101 Healthcare Quality Management Systems Standard

Angela McCaskill

Source Title: Journal of Healthcare Management Standards (JHMS)1(2)

ISSN: 2767-3820|EISSN: 2767-3839|EISBN13: 9781799884729|DOI: 10.4018/JHMS.2021070107

MLA

McCaskill, Angela. "Call to Action: The Future ISO 7101 Healthcare Quality Management Systems Standard." JHMS vol.1, no.2 2021: pp.1-9. http://doi.org/10.4018/JHMS.2021070107

APA

McCaskill, A. (2021). Call to Action: The Future ISO 7101 Healthcare Quality Management Systems Standard. Journal of Healthcare Management Standards (JHMS), 1(2), 1-9. http://doi.org/10.4018/JHMS.2021070107

Chicago

McCaskill, Angela. "Call to Action: The Future ISO 7101 Healthcare Quality Management Systems Standard," Journal of Healthcare Management Standards (JHMS) 1, no.2: 1-9. http://doi.org/10.4018/JHMS.2021070107

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Abstract

Low quality healthcare services can hinder economic and social development, result in premature death and disability, and waste human capital. To compound pre-pandemic healthcare access and equity issues, the quality of care that is delivered in low, lower-middle, as well as in high-income OECD countries can be uneven, poorly funded, and without adherence to standardization. COVID-19 has highlighted the importance of high-quality healthcare, while exacerbating many challenges. How services are delivered and the underlying guidance or standards that support the delivery of high-quality care are not necessarily a part of the regular healthcare reform dialog. This position paper introduces a new standard, ISO CD 7101, that seeks to address problems and offer solutions for the quality of healthcare delivered globally. This paper describes the need for such a standard, its history, advantages, and how it answers the global call to action set forth by the OECD, the World Bank, and the World Health Organization.